A. Complaint Procedures for Federally Assisted Programs and Activities
These procedures cover all complaints filed under Title VI of the Civil Rights Act of 1964 as amended, including its Disadvantaged Business Enterprise (DBE), Equal Employment Opportunity (EEO) and On-the-Job Training (OJT) Components, Section 504 of the Rehabilitation Act of 1973, Civil Rights Restoration Act of 1987, the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008, relating to any transportation or Public Works program or activity administered by Richland-Lexington Airport District, as well as to sub-recipients, consultants, and contractors.
These procedures apply to complaints filed against a program and/or activity funded by either the Federal Highway Administration (FHWA), the Federal Transit Administration (FTA) or the Federal Aviation Administration (FAA).
The procedures outlined herein do not obstruct or deny the right of any complainant to file formal complaints with other state or federal agencies or to seek private counsel for complaints alleging discrimination.
Every effort will be made to resolve complaints at the lowest possible level. The option of informal mediation between the affected parties and the investigator may be utilized to explore potential resolutions at any stage of the process. The investigator will make every effort to pursue complaint resolution, and will request information concerning the relief sought and settlement possibilities at the initial interview stage.
Any individual or community that wishes to file a Title VI complaint or discuss concerns regarding Richland Lexington Airport District’s process or procedures may contact:
If any individual, group of individuals or entity believes that they or any other program beneficiaries have been subjected to discrimination prohibited by Title VI as a recipient of benefits and/or services, s/he may file a Complaint with the Richland-Lexington Airport District.
Title VI Complaints filed by an aggrieved party received by any employee or department should be directed to the Title VI Coordinator. Employees or departments who receive informal or formal complaints under Title VI must notify the Title VI Coordinator of the complaint as soon as possible.
Title VI Complaint form is available on-line at www.flycae.com in the Title VI Section, or may be obtained in person from the Airport Administration office during regular business hours.
C. Title VI Complaint Process for Airport Complaints: